Terms and Conditions - Garden Maintenance Willesden
Welcome to our Garden Maintenance services in Willesden. By engaging our services, you agree to the following Terms and Conditions. Please read them carefully to understand your rights and obligations.
1. Services Provided
We offer a comprehensive range of garden maintenance services, including but not limited to:
- Lawn mowing and edging
- Pruning and trimming of shrubs and hedges
- Weed control and removal
- Garden clean-up and debris removal
- Planting and bed maintenance
- Seasonal garden preparations
All services are performed using industry-standard tools and environmentally friendly products to ensure the health and vitality of your garden.
2. Scheduling and Appointments
Appointments for garden maintenance services must be scheduled in advance. We strive to accommodate your preferred times, but availability is subject to change based on demand and weather conditions.
2.1. Rescheduling
If you need to reschedule an appointment, please notify us at least 48 hours in advance. Failure to do so may result in cancellation fees as outlined below.
2.2. Cancellations
Clients may cancel appointments without penalty provided they notify us at least 48 hours before the scheduled service. Cancellations made within 48 hours of the appointment may incur a cancellation fee equivalent to 50% of the service cost.
3. Payment Terms
Payment for services is due upon completion of the work unless other arrangements have been made in advance. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
3.1. Invoices
Invoices will be provided after the completion of each service. Detailed billing will outline the services provided and the associated costs.
3.2. Late Payments
Late payments may incur an additional charge of 5% per month on the outstanding balance.
4. Client Obligations
Clients are responsible for providing access to their property at the scheduled service times. This includes ensuring that all necessary areas are accessible and that there are no obstacles that could impede our work.
4.1. Preparation
Clients should prepare their gardens by removing personal items, pets, and any fragile items that could be damaged during maintenance.
5. Liability
While we take utmost care in performing our services, we are not liable for any pre-existing conditions or issues within your garden. This includes, but is not limited to, structural plant problems, soil quality issues, or pest infestations.
We are also not responsible for any accidental damages to property unless caused by gross negligence on our part.
6. Insurance
Our company maintains comprehensive liability insurance to cover any unforeseen incidents that may occur during service delivery. Proof of insurance is available upon request.
7. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Clients will be notified of significant changes via email or through our service portal.
8. Termination of Services
Either party may terminate the service agreement with a written notice of 30 days. Termination does not absolve the client from paying for services rendered up to the termination date.
8.1. Immediate Termination
We reserve the right to terminate services immediately if the client breaches any of the agreed-upon terms, including non-payment or unsafe access to the property.
9. Dispute Resolution
In the event of a dispute, both parties agree to seek resolution through negotiation and mediation before pursuing legal action. Any legal disputes will be governed by the laws of the jurisdiction in which Willesden is located.
10. Confidentiality
We respect the privacy of our clients and ensure that any personal information shared with us is kept confidential and used solely for the purpose of providing our services.
11. Force Majeure
We are not liable for any failure to perform our services due to circumstances beyond our control, including but not limited to natural disasters, extreme weather conditions, or other force majeure events.
12. Acceptance of Terms
By engaging our garden maintenance services, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.
Thank you for choosing our Garden Maintenance services in Willesden. We look forward to maintaining the beauty and health of your garden.